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View Full Version : Problem: G meter not displaying on Scene



jahwerx
27-07-2011, 11:57 PM
Hi,

I sent customer service an email, but perhaps someone on the boards could shed some light if I'm missing something obvious.

I have a G-Meter in my scene file (saves fine, looks good!), but when I upload to my video Box Lite, the g-meter magically disappears?! See attached gifs.

If i get an answer from customer service, I'll post back here as well!

thanks in advance!

Lucie
28-07-2011, 08:49 AM
Hi,

I sent customer service an email, but perhaps someone on the boards could shed some light if I'm missing something obvious.

I have a G-Meter in my scene file (saves fine, looks good!), but when I upload to my video Box Lite, the g-meter magically disappears?! See attached gifs.

If i get an answer from customer service, I'll post back here as well!

thanks in advance!

Hi there! :D

This is caused by an out of date version of VVB firmware. As the box does not recognise the new element created in the software, it cannot display it.:confused:

You can fix this very quickly and easily by upgrading your VVB firmware - the file you need to do this can be found on our website.:thumbsup: :thumbsup:
Simply put the firmware file on the root of an SD card and load it into the VVB unit when fully powered.

Link for firmware: http://www.videovbox.co.uk/index.php/en/component/content/article/63/97-firmware-download.html

Hope this helps!:D